Förnedringens tid (i Malmö-hockey termer) är över, förhoppningsvis för gott.
F.ö. anser jag, av otaliga skäl, att Skåne åter ska tillhöra Danmark.
\"Cumulative satisfaction models, in contrast to conjoint measurement or choice modeling, emphasize customers’ perceptions of product performance, the resulting overall evaluations, and the behavioral intentions they create (Gustafsson and Johnson 2004). Cumulative satisfaction models rest on the use of latent variables, since, from the customer’s perspective, the primary drivers of customer satisfaction are the abstract, latent variables - benefits - that a product or service provides (Gustafsson and Johnson 1997). These customer benefits are the customers’ beliefs or perceptions regarding their consumption experience (Gustafsson and Johnson 2004). Cognitively, product benefits or consequences are derived from, described by, one or more concrete product attributes (Olson and Reynolds 1983). By applying means-end or “laddering\", i.e., making links from product attributes to consequences or benefits and eventually to customer satisfaction, the attributes that best meet customer needs and drive customer choice can be determined\" (Gustafsson and Johnson 1997).
Ang. Sveriges insats i fotbolls VM har jag blott en sak att säga: BÄVERSTJÄRT!
